1.0 Registering
The registration process is by invitation only. Each primary administrative account will be assigned an invitation code. Once the primary administrative account holder has registered, the Account Administrator will be able to create multiple user accounts and additional Admin user accounts. Accounts linked to the primary administrator account do NOT have to complete any additional registration steps; new account holders will be able to log in with their username and password.
Back to top1.1 Using an invitation code (Primary Administrative Account)
You will need an invitation code to register your company/department as an authorized buyer. Your invitation code will be sent to you via email from the TDABids administration or your LSD (Language Service Department). The invitation code is assigned to a buyer’s administrative account. The administrator—after completing the registration process—will be able to create multiple user accounts and additional admin accounts.
If you do not have an invitation code, please complete our contact form and someone from our sales department will be in touch with you in brief.
Back to top1.2 Accepting an invitation (Primary Administrative Account)
Once you have received your invitation via e-mail to register with TDABids.com, click on the link in the message to be taken to the registration page. In the e-mail you will be given an invitation code to input during registration.
Important! Invitations are sent from the e-mail account
Translatus/TDABids.com and may end up in the Spam folder of your account. Add the e-mail
‘noreply@TDABids.com’ to your address book and follow any additional instructions from your e-mail service provider to ensure all TDABids.com correspondence goes to your Inbox.
Back to top1.3 Accepting the terms and conditions (Primary Administrative Account)¶
(This is the second step of the registration process.) Please read the terms and conditions of the agreement carefully. Once you have read them, to continue with your registration, click on the ‘I agree’ box at the bottom of the page.
Back to top1.4 Registering: step-by-step (Primary Administrative Account)
Important! Registration is by invitation only. The registration process will need to be completed ONLY ONCE for each primary administrative account. Once the initial account is created, the account holder (Admin) can create multiple user accounts as well as additional Admin user accounts from within the account settings, entering the individual’s name, email address, telephone number, time zone and creating a password for the user account.
Go to the TDABids website (
http://www.tdabids.com) and click on the
‘Register’ link in the lower right corner
OR click on the link in the invitation email sent to you from TDABids.com
Step 1:
Enter your invitation code and the security code provided and press the
"Continue" button.
Step 2:
Read and accept the service’s terms and conditions. In order to proceed with the registration, you must accept the terms and conditions agreement.
Step 3:
Enter the Account User Information – name, email address, time zone, password. Please make sure to write down your password and keep it in a safe place.
Important! The e-mail address you enter will be your username. It will also be the address where you will be sent all correspondence and notifications related to TDABids’ jobs and projects.
Important! We recommend that you choose a password with at least eight characters. Creating an alphanumeric combination (including letters, numbers, upper-and-lower-case, etc) is advisable.
Step 4:
Enter the Billing Information – Company name, address, city, postcode, country. Your company name will be used as your account name in TDABids from this point on.
Step 5:
Please review all your details carefully before clicking on "Create User" to create your account with TDABids.
1.5 Acquiring an invitation code (Primary Administrative Account)
TDABids.com’s registration is by invitation only. If you would like to register with TDABids.com to buy language and translation services, please complete our contact form and someone from our sales team will get in touch with you.
1.6 Verifying your email address (Primary Administrative Account)
Once you have created your account, TDABids.com will send you an email with a link to verify your email address and to activate your account.
The email will have the following sender and subject title:
| noreply@tdabids.com | Notification of Registration. |
Once TDABids.com has verified your email address, you will be able to log in with your username and password.
Back to top1.7 New user accounts (linked to the Primary Administrative Account)
The administrator can register multiple users. The administrator will need to create the user accounts, including the individual’s name, email address, time zone. The administrator will create a password for each account and decide whether the user account will be assigned admin privileges or not. Users will then be able to log in with the email address and password created during this process. Accounts—User and Admin alike—linked to the initial administrator account do NOT have to complete any additional registration steps; account holders will be able to log in with their username and password.
Back to top2.0 Logging into your account
2.1 Logging into your account
1) Go to the TDABids.com website at
http://www.tdabids.com and click on the
‘Log In’ link in the upper right corner.
2) Enter your username (your email address) and your password (the one created during the registration process). Click the ‘Log In’ button.
Important! If you cannot remember your password, follow the instructions on the
‘Log In’ page to retrieve your password.
Important Information for Admin Accounts: If you are logging into your account for the first time, please make sure that you have verified your email address with TDABids.com (Related Topic: 1.6 Verifying your email address).
Back to top2.2 Recovering your password (All accounts)
To recover/retrieve your password:
1) Go to the TDABids.com login page(
http://tdabids.com/login.aspx)
2) Click on the link in 'If you have lost or forgotten your password please click
here.'
3) Enter your email address and click on the
"Submit" button. Your password will be sent to your email address.
Back to top3.0 Managing your profile
3.1 Viewing your profile (All accounts)
You can view your profile under
Account Settings.
1) Log into TDABids (
http://www.tdabids.com)
2) Click on the
Settings tab at the top.
In the left menu, you will see:
•
Your Profile – you can edit your email address, password and contact info here. (User and Admin accounts)
•
Your Account & Billing Info – User accounts: you can view your billing information and purchase order template. Admin accounts: you can edit your address, billing
instructions and purchase order template here.
•
Users – these are individuals authorized to manage projects under the administrative account umbrella. User account holders can view all the individual accounts
and contact users. Admin account holders can create or delete users, edit users’ email addresses, passwords and other contact details (i.e., exercise general administrative privileges).
Back to top3.2 Updating your profile (All account holders)
It is important to update your profile to ensure that Language Professionals can reach you as necessary. See
Viewing your profile for more information.
Back to top 3.3 Creating a purchase order template (Only Admin accounts)
The Purchase Order Template is a model contract that outlines all of the terms and conditions of a project (delivery date, agreed price, language pair(s), and special instructions). You can create a template that will reflect all the necessary information you would like specified when contracting Language Professionals, or select the DEFAULT template provided.
To create a template:
1) Click on the ‘Settings’ tab.
2) Click on ‘Account & Billing Info’ in the left menu. This will bring up your Contact, Billing Instructions and P.O. template information.
3) Click on the “Edit” button under P.O. Template. This will bring up the editing window.
If you wish to use the default template:
4) Click on the “Default” button just below the editing window. This will bring up the default template.
5) Click on the “Save Changes” button. After you have saved the template, you can go back and edit it.
The default template contains all the
“placeholders” you need to create a price list. Placeholders reserve space in the P.O. for the actual information to be inserted. Examples of information to be inserted in the
“placeholders” are 'Notes for translators', 'Billing Instructions', 'Project Deadline' etc. Placeholders are denoted with the symbol '##' and therefore a placeholder for 'Notes for translators' would look like: ##Notes for translators##. Similarly, a placeholder for the project name would look like ##ProjectName##.
If you wish to create your own template:
6) Enter the details you want in the editing window.
7) Use placeholders (click on ‘List of placeholders’ to see all available placeholders) to indicate to the TDABids.com system of where to place real/actual information. For example:
| a. Project Name: | ##ProjectName## |
| This is what you enter | This is where TDABids will place the information |
8) Click on
"Save Changes” to save your template.
Back to top3.4 Changing your email address (All accounts)
To change your email address:
1) Click on the
Settings tab at the top. You will see your
Contact Information page under
Your Profile (in the left
menu). Otherwise, click on Your Profile in the left menu.
2) Click on the
“Edit” button in your
Contact Information page. A new menu will appear on the left with the option to edit your
Contact Info,
Email, or
Password.
3) Click on
Change Email in the left menu.
4) Enter your new email address (please check to make sure it is correct).
5) Click on
“Apply Changes”. A message will appear briefly at the top left informing you that your email has been changed.
Back to top3.5 Changing your Contact Info (All accounts)
To change your Contact Info:
1) Click on the
Settings tab at the top. You will see your
Contact Information page under
Your Profile (in the left menu). Otherwise, click on
Your Profile in the left
menu.
2) Click on the
“Edit” button in your
Contact Information page. A new menu will appear on the left with the option to edit your
Contact Info,
Email, or
Password.
3) Click on
Change Contact Info in the left menu.
4) Enter your new details and ensure that it is correct.
5) Click on
“Apply Changes”. A message will appear briefly at the top left informing you that your
Contact Info has been changed.
Back to top 3.6 Resetting your password (All accounts)
You can change your password whenever you choose. Log in to your account and:
1) Click on the
Settings tab at the top. You will see your
Contact Information page under
Your Profile (in the left menu). Otherwise, click on
Your Profile in the left
menu.
2) Click on the
“Edit” button in your
Contact Information page. A new menu will appear on the left with the option to edit your
Contact Info,
Email, or
Password.
3) Click on
Change Password in the left menu.
| Current password: | Enter your current password here |
| New Password: | Enter your new password here (be sure to write it down for safekeeping) |
| Confirm New Password: | Enter the new password here once again |
4) Click on
“Change Password”. A message will appear briefly at the top left informing you that your password has been changed.
Important! We recommend that you use passwords that are at least eight characters long. Creating an alphanumeric combination (including letters, numbers, upper-and-lower-case, etc) is advisable.
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4.0 Managing Language Professionals (for Buyers with access to the Language Professionals database)
4.1 Inviting Language Professionals to join TDABids.com
If you are managing a project and wish to assign it to a Language Professional who is not in the TDABids.com database, you can invite that Language Professional to work on the project. The Language Professional will have to register with TDABids.com—registration is free for Language Professionals — before being able to work on the project.
To invite a Language Professional to work on a project, go to the
Tasks page of the project
To access the
Tasks page:
1) Access your project (Click on the
Projects tab; then click on the project name)
2) Click on
Tasks just below the project name.
3) Click on the appropriate language tab (e.g. to Korean)
4) Click on
Translators Database in the left menu. 2 tabs will appear above the search form on the far right -
Search and
Invite tab.
5) Click on the
Invite tab.
6) Enter the Language Professional's name and email address in the required fields.
7) Click on
Check Availability to see if the Language Professional does not already exist in the database.
8) Make sure that the
Add to task box is checked / ticked.
9) Click on
“Ok”. A green pop up window will appear briefly with the words, "Success. You have successfully added translator to the task”. The Language Professional should receive
an email from “noreply@tdabids” with the subject “You have received an invitation to TDABids”. The Language Professional will have to click on the link provided in the email to direct him/her to the TDABids registration page.
Back to top 4.2 Looking for Language Professionals
There are two ways to search for Language Professionals:
A general search:
1) Click on the
Language Professionals tab at the top. You should see the
Search for translators form, otherwise, click on
Translators Database in the left menu.
2) Fill in your search criteria for the Language Professional. You can leave all of them blank or enter one or more specific criteria.
a. Source Language -
b. Target Language – | enter the Language Professional’s source language (can be omitted)
enter the Language Professionals's target language |
| c. If the Language Professional is a native speaker of the target language, check the ‘Native’ box. |
d. Account Name -
e. Location -
f. Experience - | enter the Language Professional's email address if you know it (highly recommended but can be omitted)
enter the Language Professional’s location, for example, USA, England etc.
enter the Language Professional’s background, for example, IT, Law, legal etc. |
3) Click on the
“Search” button.
Assigning a Language Professional to a project task:
Use this option when you are already in the project and trying to assign a Language Professional to a language task.
Under the
Tasks tab (refer to steps 1 and 2 above, under “4.1 To access the Tasks page”)
1) Click on the appropriate language tab (e.g. to Korean)
2) Click on
Translators Database in the left menu.
3) Fill out the search criteria for the Language Professional
a. Language pair – this is automatically selected
b. Native Speaker – check ‘Yes’ if the Language Professional is a native speaker of the target language
c. Name (Account) – Enter the email address, first name or last name of the Language Professional. This can be omitted if you want to list all Language Professionals with the matching language pair.
d. Location – this can be omitted
e. Experience – this can be omitted.
4) Click on
“Search”. Based on your search criteria, a list of Language Professionals will appear below.
5) Click on the
“Add” button next to the Language Professional(s) you wish to assign to the task. A green window will appear briefly informing you that the Language Professional has successfully
been assigned to the task.
6) Click on
Assignments in the left menu. You will see those Language Professionals whom you assigned to the task.
You will need to send them a bid request.See topic 8.3
Sending bid requests.
Back to top4.3 Choosing / Adding / Assigning Language Professionals to the task
See topic –
4.2 Looking for Language Professionals Back to top4.4 Rating Language Professionals
You can rate a Language Professional after he/she has completed a project and his/her status has been set to
Finished.
To rate a Language Professional:
1) Access your project.
2) Click on
Tasks, just below the project name.
3) Click on the language tab (for example, to Italian). You will see the Language Professional assigned to the project for that task.
4) Check the Language Professional’s status. It should be set to
Finished.
5) Click on
Manage for that Language Professional.
6) Scroll down to the last section which reads
Feedback for this assignment.
7) Check one of the rating options provided (Negative, Neutral, Positive).
8) Enter comments if any.
9) Click on the
“Post feedback” button.
Back to top4.5 Checking a Language Professional’s rates
To check a Language Professional’s rates, simply click on his/her name when it appears in your search or in your
Assignments list.
From the Assignments list:1) Access your project (Click on the Projects tab, click on the project name)
2) Click on
Tasks just below the project name.
3) Click on the appropriate language tab (e.g. to Korean). You will see those Language Professionals you assigned to the task.
4) Click on the Language Professionals’s name. A pop up window will appear with the Language Professional's profile.
5) Click on the
Rates tab.
6) Select the language pair from the dropdown list. The Language Professional’s rates for that language combination will appear.
From a general search:1) Click on the
Language Professionals tab at the top. You should see the
Search for translators form, otherwise, click on
Translators Database in the left menu.
2) Fill in your search criteria for the Language Professionals. You can leave all of them blank or enter one or more specific criteria.
a. Source Language – enter the Language Professional’s source language (can be omitted)
b. Target Language – enter the Language Professional’s target language
c. If the Language Professional is a native speaker of the target language, check the ‘Native’ box.
d. Account Name - enter the Language Professional's email address if you know it (highly recommended but can be omitted)
e. Location – enter the Language Professional’s location, for example, USA, England etc.
f. Experience – enter the Language Professional’s background, for example, IT, Law, legal etc.
3) Click on the
“Search” button.
4) Click on the Language Professional’s name. A pop up window will appear with the Language Professional's profile.
5) Click on the
Rates tab.
6) Select the language pair from the dropdown list. The Language Professional’s rates for that language combination will appear.
Back to top4.6 Checking a Language Professional's account status
Any Language Professional that you see in your search or assignment list will have their account status set to
Active.
If a Language Professional has deactivated his/her account, you will not be able to see them in your search or when trying to assign them to a particular project.
Back to top
5.0 Managing Users
Users are the individuals (employees, supervisors, managers, etc) you have authorized to manage projects in TDABids.com. You can add or delete users, edit their email addresses, passwords, contact details and assign administrative privileges.
5.1 Adding users
You will need to have administrative privileges in order to add a new user to the system. As an administrator, you may also grant the new user administrative privileges.
To add a user:
1) Click on the
Settings tab at the top.
2) Click on
Users in the left menu. You will then see a table of all the current users of TDABids.com.
3) Click on
Create new user profile. A form will appear in a pop up window. All fields in red are required.
4) Fill in the new user’s details:
a) Title – e.g. Mr., Ms., CEO etc
b) First name – enter user first name
c) Last name – enter user last name
d) Phone – enter telephone contact
e) Email – enter valid email address
f) Time zone – select your time zone from the dropdown list.
g) Is administrator – check this box if you want the user to have administrative privileges; otherwise leave it blank.
h) Enter password – enter the user password and make sure to note it down somewhere.
i) Confirm password – enter the user password again.
5) Click the
"Create" button. A message will appear briefly informing you that the user has been added successfully. The user will appear on the
Account Users page.
Back to top5.2 Granting Administrative privileges
You may grant a user administrative privileges during the ‘Add user’ process (see topic 14.1) as explained in step 4, item g.
To change the privileges assigned to an existing member:
1) Click on the
Settings tab at the top.
2) Click on
Users in the left menu. You will then see a table of all the current users of TDABids.com with associated icons/functionality on the right.
3) Click on the
Edit/pencil icon on the right of the user's name. An
Edit User Details window will appear.
4) Check/tick the
Is administrator box at the bottom.
5) Click the
Update” button. A message will appear briefly on the top left informing you that the user details have been updated.
Back to top 5.3 Removing users
You may remove any user you choose. Please note: If the user you wish to delete is managing a project, you will be asked to reassign the project to another project manager.
To remove a user from the system,
1) Click on the
Settings tab at the top.
2) Click on
Users in the left menu. You will then see a table of all the current users of TDABids.com with associated icons/functionality on the right.
3) Click on the
Delete user icon or the red
‘X’. A
Delete User window will appear.
4) Assign the user's projects to another manager by selecting one from the drop down list.
5) Click
"OK”. A message will appear briefly on the top left informing you that the user has been removed.
Back to top 5.4 Changing user details
A user's details consist of the following:
• Contact details (including first name, last name, phone, time zone and administrative privileges) - represented by the ‘Edit/pencil’ icon.
• Password – represented by the ‘key’ icon.
• Email address – represented by an ‘envelope’ icon.
To change a user’s details:
1) Click on the
Settings tab at the top.
2) Click on
Users in the left menu. You will then see a list of all the current users of TDABids.com.
3) Click on the appropriate icon on the right to change the contact, password or email address detail.
4) Click the
“Update” button to save this new information.
Back to top5.5 Viewing users
To view how many users are assigned to your initial administrative account:
1) Click on the
Settings tab at the top.
2) Click on
Users in the left menu. You will then see a table of all the current users of TDABids.com with associated icons/functionality on the right.
3) Click the arrow keys below the table to navigate through the pages. You can also change your page settings to list how many users you want displayed on a page by clicking the
“Change” button.
Back to top5.6 Changing your password
If you are an administrator, you cannot change your password like you would do for other users (topic
5.4 Changing user details). Changing your details requires you to go into your profile settings instead.
See topic -
3.6 Resetting your passwordBack to top
6.0 Creating a new project(All accounts)
6.1 Uploading a new project
This is the first step to creating a new project. You will have to name the project and fill in all the required details and upload files to the TDABids.com system.
1) Log into TDABids.com (
http://tdabids.com)
2) Click on the
New Project tab at the top (depicted by a brown page with a green ‘+’ over it) or alternatively, click on the
Overview tab and then click on the
New
Project button on the page. There are 5 parts to fill out.
3) Project Details:
• Project Name: - enter the name for the project
• Subject: - enter a subject if any (optional)
• Purchase Order Number: - enter the P.O. number (this can be entered at a later stage)
• Source Language: - Select the source language from the drop down list
• Tags: - enter any key words for the project, to allow easier searching of the project (optional)
• Due date: - enter the due date of the project (this can be left undefined)
Target Languages:
• Language – select the language the project should be translated into from the dropdown list.
• Country – select the country the language is intended for, from the dropdown list (optional)
• Click on “Add”.
Project Files:
• Click on the “Select" button to locate your file. A pop up window will appear.
• Select your file and click on “Open”. If the file is intended to be a support file, check the ‘Support File – not for translation’ box beneath the field.
• Click on "Add" to add more than one file.
• Click on the “Upload file(s)" button to upload the files. The files will appear on the left, in either the Originals and/or Support folders.
Notes for Translator:
If you have any notes for the translator, enter them here. All translators will see this.
Note: Do NOT enter sensitive/confidential information here!
My Notes:
If you have any special notes or comments about the project, enter them here. These notes will be visible to all admin and user account holders.
4) Click on the “Create Project” button at the bottom.
At this point, your project has been created. You can then move on to Managing your project.
Back to top
6.2 Uploading support material
Support material can be uploaded during the project creation stage or any time after that under the Files option.
To access the Files option:
1) Access your project.
2) Click on Files.
3) Click on the Support folder.
4) Click on the Upload / Add files to current folder icon. It is depicted by a white page with a green ‘+’ over it (same row as Quick jump).
5) Click on the “Select” button. A pop up window will appear.
6) Select your file and click on “Open”. The file name will appear next to the "Select" button.
7) To add more files, click on Add input field and repeat steps 5 and 6.
8) Click on the “Upload” button. A green window will appear briefly informing you that the files have been successfully uploaded.
Back to top
6.3 Notes for Translators
Notes for translators are entered during the project creation stage. Enter any notes you intend for translators to see in this section. ALL translators will see this.
Note – do NOT enter sensitive/confidential information here!
Back to top
6.4 My Notes
Notes intended for yourself can be entered here during the project creation stage. These notes will only be visible to you (the project owner).
Back to top
6.5 Deleting a project
You cannot delete a project under the following conditions:
• Once you request a quote from the LSD.
• Once you send a bid request to the Language Professional.
Therefore, if you have not requested a quote from either the Language Professional or LSD, you may still delete the project. To do this:
1) Access your project.
2) On your Project Info page, click on the “Delete Project” button. A pop up window will appear asking "Are you sure you want to delete this project?"
3) Click on “OK”. A message will appear briefly informing you that the project has successfully been deleted.
Back to top
6.6 Editing a project
If for some reason, you need to change certain details about your project (e.g. due date, changing language pairs, removing tasks etc), you can edit the project details:
• before a quote is requested from the LSD
OR
• before you send a bid request to the Language Professional(s)
The project status must still be New; once the status has changed to ‘Bidding in progress’, ‘In Progress’ or ‘Bidding finished’ changes cannot be made.
To edit a project:
1) Access your project.
2) On your Project Info page, click on the “Edit Project” button. The ‘Edit Project Page’ will appear.
3) Enter your changes to the project details.
4) If you have files to upload or delete, click on the Files link provided and then return to the Edit Project Page again.
5) Click on “Save Project” to save your changes.
Back to top
7.0 Managing a project – working with the LSD
7.1 Requesting a quote from the LSD
Once your project has been created (see topic 5.1 Uploading a new project), the next step would be to manage it.
If you wish to manage the project through your LSD and would like to view a quote first before deciding to begin the project, you can click on the "Request a New Quote from LSD" button on your Project Info page. To do this:
1) Access your project. Your Workflow page will appear under Project Info.
2) Click on the “Request a New Quote from LSD” button. A message will appear asking, “Are you sure you want to request a new quote from LSD?”.
3) Click on “OK”. A message will appear briefly informing you that the quote request has been sent.
See related topic – Receiving a quote from the LSD.
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7.2 Receiving a quote from the LSD
Once the LSD has prepared the quote, you will receive an email notification from “Translatus/TDABids.com” with the subject “TDABids: The quote request has been processed.”
1) Click on the link provided in the email to log in to TDABids.com and view the quote.
2) Alternatively, access your project (Click on Projects and click on your project name). The LSD quote will appear on your Workflow page, under Project Info.
Back to top
7.3 Approving a quote from the LSD
Once you have viewed the quote from the LSD and decide that they can go ahead and process the project, you will need to approve the quote. By approving the quote, you are giving permission to the LSD to begin work on the project.
To approve the quote:
1) Access your project. (Click on the Projects tab, click on the project name, your Workflow page will appear). On your Workflow page (left menu) under Project
Info, you will see your quote.
2) Click on the “Approve the LSD Quote” button below it. A pop up window will appear asking, “Are you sure you want to approve the quote?”
3) Click on “OK”. A message will appear briefly at the top right of your screen informing you that the quote has been approved.
The LSD will receive an email notification that the quote has been approved and the project is ready for processing.
Note: If you are not satisfied with the quote or changes have been made to the project details since you last submitted it, you can always request a new quote from the LSD by clicking on the button, “Request a New Quote from LSD”.
Buyers who have access to Language Professionals also have the option to "Request quotes from Language Professionals” on the same page.
Back to top
7.4 Starting a project by LSD
If you already have an agreed price list (based on rates, languages, DTP, file types etc.) with the LSD, you can request that the LSD begin processing the project immediately.
In this case, the quote may not be sent to you right away, however the LSD would begin working on the project immediately
To submit a project for immediate processing based on your agreed price list with the LSD,
1) Access your project. You will see your Workflow (left menu) page under Project Info.
2) Click on the “Start by LSD” button. A pop up window will appear asking “Are you sure you want to start this project by LSD?"
3) Click on “OK”. A message will appear briefly at the top right informing you that the project has been started.
The LSD will receive an email notification that a project has been submitted for immediate processing.
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7.5 Amending a quote from the LSD
You may need to amend a quote while a project is in progress. This could be due to several factors such as additional translation, additional graphics, reduced word count, etc.
To change or amend the quote,
1) Access your project. You will see your quote on the Workflow page under Project Info.
2) Click on the LSD Quote Amendments tab, which appears in your quote.
3) Click on Add New. A new window will appear in the form.
4) Enter the reason for the quote amendment along with instructions to the LSD.
5) Click on the “Add” button. The amendment will be updated and highlighted in yellow.
The LSD will receive an email notification informing them of a new quote amendment. If they agree with the changes, they will make the adjustments accordingly and approve your amendment.
You will receive a notification email from "Translatus/TDABids" with the subject, "TDABids: A quote amendment has been approved."
Remember: Confirmation of an amendment is contingent on approval from both the buyer and the Language Professional/LSD.
See related topic Approving/Rejecting a quote amendment from the LSD.
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7.6 Approving/Rejecting a quote amendment from the LSD
Once the LSD makes an amendment to the quote, you will receive notification from “Translatus/TDABids.com” with the subject “TDABids: A new quote amendment has been added”.
Click on the link provided in the email to view the amendment and to approve/disapprove it.
Alternatively,
1) Access your project. If you do not see your quote amendments right away, click on the Quote Amendments tab in the quote.
2) Quote amendments will be highlighted in yellow. Anything highlighted in green shows that they have been approved.
3) Click on the “Approve” button if you are satisfied with the amendment or the “Disapprove” button if you are not. A pop up window will appear with a message to
confirm your decision.
4) Click on “OK”. Based on your decision, the LSD will receive an email notification informing them that the quote amendment has been approved/rejected.
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7.7 Viewing project status
The Projects page lists all the projects, that you as the Buyer, are handling, along with:
• Project ID – a number which is automatically assigned to every project to help you identify it.
• Who is managing the project – it will show either 'Self-managed' to indicate that you are managing it, or 'Handled by LSD'.
• The date the project was created – shows the date you uploaded the project to TDABids.com.
• Status – this will either be New, Bidding in progress, Bidding finished, In progress, Completed, Approved or Rejected.
• Number of tasks - the total number of translation, proof reading and other tasks. For example, if your project needs to be translated into 3 languages and 2 of them need to be proofread, the total will be 5.
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7.8 Viewing the project details
Project details will have the following information:
• Project Name
• Project ID
• P.O. Number
• Subject
• Your Tags
• Source Language
• Date Created:
• Due Date:
• Notes for Translators
• Owner Notes:
• Project Owner:
To view these details,
1) Access your project.
2) Click on Project Details in the left menu. You will see your Project Details.
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7.9 Access your project
Accessing your project simply means opening up a specific project in order to access all of its information and operations (sending emails, accessing files, accepting request, making bids etc).
When you access your project, you will see your Project Info page which consists of your Workflow and Project Details. Workflow and Project Details can be accessed from the left menu which is set to Workflow by default.
To access your project:
1) Click on the Projects tab at the top.
2) Click on the project name. Your Project Info page will appear, listing your Workflow (in the left menu) by default.
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7.10 Processing Rush jobs
7.11 Panic Jobs
7.12 Using the Advanced search feature
In the Projects section, you have two options to search for specific projects. At the top right of the page, you can perform a simple search by entering all or part of a project name or project ID or a tag in the search bar. To carry out a more advanced search, click on the link below the search bar.
The Advanced Search feature allows you to search for projects by:
• Keywords – when you created a project(s), you may have listed keywords to enable easier searching later. This will return all those projects that contain that keyword. For example, Hotdogs - this will return all projects with the word Hotdogs.
• Tags – property of the project like the name, date, ID etc.
• P.O. number – the purchase order number.
• Status – you can search for projects that are ‘New’, ‘Bidding in progress’, ‘Bidding finished’, ‘Cancelled’, ‘Disapproved’, ‘In progress’, ‘Completed’ and ‘Approved’.
• Owned by – there may be other users in your company that are project owners. You can search for their projects by selecting their name from the drop
down list.
• Managed by – search for projects handled by project managers either in your company or the LSD.
• Date created (from and to) – search for projects according to their creation date.
To access the Advanced Search feature:
1) Click on the Projects tab at the top. A simple search box will appear at the top right of your screen, along with all the projects managed by you.
2) Click on the Advanced Search link below the search box. You will see more options to enter specific details of the project.
3) Fill in the details or select how you wish to search your project by. At least one option needs to be selected or one field needs to be filled out. You do not have
to complete all of them.
4) Click on the “Search” button.
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7.13 Viewing your price list
To view your price list with your LSD,
1) Log in to TDABids.com (http://www.tdabids.com). You should see your Overview page.
2) Click on LSD Info in the left menu. The Language Service Provider page will appear, listing your LSD, your LSD Account manager and his/her e-mail address,
phone contact and a link to view your price list.
3) Click on View LSD Price List. Your price list will appear in a table format.
Note: if you do not see a price list, please contact your account manager and get them to create a price list for you.
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8.0 Managing a project – Working with Language Professionals
Depending on the user agreement maintained with a Buyer’s LSD, Buyers may be granted access to their LSD's Language Professional database allowing Buyers to contact Language Professionals directly to work on projects. Therefore, in addition to managing a project via an LSD, Buyers can manage a project acting as their own LSD and maintaining complete control over the project. In this way, the Buyer can eliminate LSD costs and manage a project from start to completion more efficiently.
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8.1 Adding a Language Professional to the task / Sending a bid request to a Language Professional
Once you have created your project (6.0 Creating a new project) and would like to manage it yourself, you would need to send a request to the Language Professional(s) to see if they are available and willing to work on the project. The request may contain your quote for the project based on the Language Professional’s rates or it can be left for Language Professionals to place their own bids.
However, before you can send a request, you will need to add the Language Professional(s) to the task. To do this:
1) Access your project (skip this step if you are already on your Project Info page).
2) Click on the “Request quotes from Language Professionals” button. A Redirection window will appear with the message “Redirecting – By pressing “OK” you will be redirected to
the tasks page.”
3) Click on “OK”. You will be redirected to the Tasks page where you will see an overview of the project's tasks (target languages you added during the creation
phase).
4) Click on the language tab (e.g. to Czech). Each language tab lists all the tasks associated with it (e.g. translation, proofreading, other).
5) Click on Translator Database in the left menu. You will see a Search for Language Professionals form.
6) Fill in your search criteria if you are looking for a particular translator – otherwise, just click the “Search” button to list all Language Professionals who match the language pair.
7) Click on “Search”.
8) Select the Language Professional you want by clicking on the “Add” button on the right. Repeat this to select more Language Professionals. A message will appear briefly at the top left of your
screen, informing you that you have successfully added the translator to the task.
9) Click on Assignments in the left menu. You will see a table of Language Professionals that you added to the task.
10) Click on Manage, next to the Language Professional’s name. You will see a Create Bid Request form. From this point on, you will be creating a Bid Request to send out to the
Language Professional(s).
Note: This topic is continued in 8.2 Creating a bid request.
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8.2 Creating a bid request
Note: This topic is continued from 8.1 Adding a Language Professional to the task / Sending a bid request to a Language Professional.
As mentioned in the previous topic, a bid request may contain your quote for the project based on the Language Professional’s rates, or if it is a project for which the buyer would like to invite Language Professionals to bid, the buyer can leave the quote blank for Language Professionals to complete with their bid.
11) Delivery Due Date - enter the delivery due date for the project by clicking on the calendar and clock icons. For the time, enter your own timezone. TDABids.com will
convert this automatically to the Language Professional's time zone.
12) Return Format – select ‘Original’ if you want the project to be returned in the original format. If you want the project delivered in a different format, select ‘Custom,
please specify’ and then fill in the desired format.
13) Use CAT - select this if you want the Language Professional to use CAT tools.
14) TM Read-out – copy and paste your TM Read-out here, if you have one.
15) Quote – select the type of quote you wish to send to the Language Professional. Alternatively, you can leave this blank and skip to the next step. You can choose from:
1) Simple mode – simply select a currency and enter a price for the project task. This is what you are offering to pay the Language Professional.
2) Custom mode – a more detailed version of the simple quote.
3) TM Discounts mode – a quote based on the TM Read-out. You will have to fill out the rate per word yourself. Don’t forget to select a currency.
4) TM Discounts (prefilled) – a quote based on the TM Read-out and the Language Professional’s rate per word. The Language Professional’s rates and currency to be paid in appear automatically in the form.
See topic
Types of Quotes- Simple, Custom, TM Discount and TM Discount prefilled’ for more information.
16) Enter any request notes if any.
17) Enter the bidding deadline by clicking on the clock and calendar icons. The bidding deadline is the time given to Language Professionals to respond to your request.
18) Click on the “Send new bid request” button. A message will appear briefly at the top left of your screen informing you that the request has been sent.
As Language Professionals respond to your request, you will be notified via email from ‘Translatus/TDABids’ with the subject “Language Professional has responded to the bid request”.
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8.3 Sending bid requests
See topic 8.2 Creating a bid request.
8.4 Entering the TM Read-out / Word count
See topic 8.2 Creating a bid request, step 14.
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8.5 Types of Quotes
The quoting system in TDABids.com is designed to be as flexible as possible, allowing buyers and Language Professionals to negotiate prices and amend projects (as needed).
A quote is broken down into different sections which form a ‘bid request’ emailed to the Language Professional(s). The Language Professional(s) can decide to approve or amend the one or more of the sections of the quote and accept or decline it. You will be able to view whatever changes the Language Professional(s) propose in your Assignments matrix.
If you do not wish to send a quote and simply require the Language Professional to bid on a project, just click on the "Send new bid request" button without filling any of the quote details—this is called the ‘Blank Quote’ bid request further explained in 7.5.5.
The five types of quotes you can specify when creating a bid request are: Simple, Custom, TM Discount, TM Discount prefilled and Blank Quote.
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8.5.1 Types of Quotes: Simple
You enter the currency and amount of the quote without additional detail.
1) Select the desired currency (this could be what you intend to pay the Language Professionals in, or what the Language Professional wants).
2) Enter the amount/price.
3) Enter your Request Notes if any.
4) Bidding Deadline - select the bidding deadline by clicking on the calendar and clock icon.
5) Click on “Send New Bid Request”.
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8.5.2 Types of Quotes: Custom
The Custom quote mode is a more flexible option to accommodate specific pricing for projects such as interpreting jobs, hourly rates, desktop publishing, additional fees or discounts, or other unique circumstances. It allows you to input your breakdown of how a project should be priced. (You can enter a per word or hourly rate, for example, Unit: Hours, Rate: 35.00, Quantity: 8.)
1) Select the desired currency.
2) Enter the:
• Item description – e.g. Unmatched words/200 A4 pages to be translated etc.
• Unit Name – e.g. word/page/hour/month/week etc
• Rate – e.g. 0.12 (specify the unit cost here)
• Quantity – e.g. 1060 (specify the amount/time etc. This will be multiplied by the rate to give you the total cost).
3) Click on “Add Quote Item”. Repeat steps 1 to 3 if necessary to add more items.
4) Enter your Request Notes if any.
5) Bidding Deadline - select the bidding deadline by clicking on the calendar and clock icon.
6) Click on “Send New Bid Request”.
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8.5.3 Types of Quotes: TM Discounts
This allows you to send a quote based on your TM Read-out and any of its matches. However, you may have to fill out the rates per word for one of the following reasons:
• The Language Professional has not updated his/her rates in TDABids.com and therefore you have to enter them yourself
• You do not wish to use the Language Professional’s rates
How to fill out the TM Read-out form:
The TM Readout form is divided into 3 columns, namely Words, Rate and Total.
1) Total – enter the total number of words based on your TM Read-out in the Words column.
2) Unmatched – enter the normal rate per word in the Rate column.
3) 100% matches – enter the combined total of repetitions and 100% matches from your TM Read-out in the Words column, and the rate for 100% matches in the
Rate column. Do the same for the other matches. The price for each match is calculated automatically for you.
4) Request notes - fill in any request notes to the Language Professional if any.
5) Bidding Deadline - select the bidding deadline by clicking on the calendar and clock icon.
6) Click on the “Send new bid request” button.
For more information about TM Readouts, visit http://www.translationzone.com/en/products/translation-memory/
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8.5.4 Types of Quotes: TM Discounts (Pre-filled)
This allows you to send a quote based on your TM Read-out and the Language Professional’s rates. If the Language Professional has filled out his/her rates in their profile, these rates will appear automatically in the TM Read-out form.
1) Total – enter the total number of words based on your TM Read-out in the Words column.
2) Unmatched – enter the normal rate per word in the Rate column.
3) 100% matches – enter the combined total of repetitions and 100% matches from your TM Read-out in the Words column. Do the same for the other matches. The
price for each match is calculated automatically for you.
4) Request notes - fill in any request notes to the Language Professional if any.
5) Bidding Deadline - select the bidding deadline by clicking on the calendar and clock icon.
6) Click on the “Send new bid request” button.
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8.5.5 Types of Quotes: Blank Quote
The fifth type of quote you may specify is the 'Blank' Quote mode briefly discussed in the introduction for Section 7.5.
You do not have to condition the type of quote in a bid request to a Language Professional. You can leave it entirely up to the Language Professional to decide what price they will quote you for the specific project hence the ‘Blank Quote’.
Every single detail of the project can be changed by either side, i.e. the Buyer and the Language Professional until both sides come to an agreement and a purchase order is issued.
Once a purchase order is issued by you to the Language Professional, any changes to the project details can only be done via amendments –link to amendments section.
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8.6 Confirming Language Professionals' Availability / Checking the Language Professional’s status
To know whether a Language Professional has either accepted or declined to work on your project, you will need to log in to TDABids.com, access your project and check on the Language Professional’s status.
When a Language Professional responds to your request, you will receive an email notification from “Translatus/TDABids” with the subject “TDABids: Language Professional has responded to the availability request". Click on the link provided in this email to access your project.
1) After you access your project, click on the Tasks tab or alternatively, click on the link provided on your Project Info page which reads, “To review the tasks, please
go to Tasks Page”.
2) Click on the language tab (for example, to Czech) for that Language Professional. You should see the Assignments page listing the Language Professional(s) that you added to the task.
Otherwise, click on Assignments in the left menu.
3) The status for each Language Professional is listed on the right, under the ‘Status’ column.
• “New” – you have not sent a bid request to the Language Professional yet.
• “Waiting” – you have sent a bid request and are waiting for a response from the Language Professional.
• “Ready” – the Language Professional has accepted the bid request (confirmed availability to work on the project) and is now waiting for your Purchase Order.
• “In Progress” – you have issued a P.O. to the Language Professional and he/she is now working on the project.
• “Finished” – the Language Professional has finished the project and ‘should’ have uploaded the translated files to his/her folder.
• “Cancelled” – the Language Professional was unable to work on the project and has declined it .
See related topic: Sending the P.O. once a Language Professional’s status has changed to “Ready”.
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8.7 Sending the P.O.
Once a Language Professional has confirmed his/her availability for the project (accepted your bid request), you will need to send him/her a P.O. (purchase order).
You will know that a Language Professional has accepted your bid request when their status has changed from ‘Waiting’ to ‘Ready’ (see topic Confirming Language Professionals' Availability).
Once you have confirmed the Language Professional’s availability and wish to send the P.O.,
1) Click on Manage next to the Language Professional’s name. You will see the Assignments table containing the project details and any amendments/changes the Language Professional might
have made.
2) If you have agreed to all the changes/amendments if any, and the entire Assignments table is highlighted in green, click on the “Send P.O.” button which appears
below the table, on the right. A pop up window showing the P.O. will appear.
3) Review the details of the P.O. carefully before sending it. The P.O. will list the following:
1. Project Notes (if any)
2. General Project Information – date of P.O., due date (of project delivery), Project number, project name, link to project files, language pairs, TM Read-out (if
any), cost, delivery format, use of CAT tools and other information.
3. Important comments
4. Additional notes
5. Billing instructions
4) Click on “Send”. A message will appear briefly at the top left informing you that the P.O. has been sent. You will also see that the Language Professional's status has changed
from Ready to In progress.
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8.8 Viewing the purchase order
To view the purchase order for each Language Professional in a project:
1) Access your project.
2) Click on the Tasks tab.
3) Click on the language tab (for example, to Czech) for that Language Professional. You should see the Assignments page listing the Language Professional(s) that you added to the task.
Otherwise, click on Assignments in the left menu.
4) Click on Manage, next to the Language Professional’s name. You will see the Assignments table, Additional Request Details, P.O. for this Assignment and Quote Amendments.
5) Click on Click to view under P.O. for this Assignment. A pop up window showing the P.O. will appear.
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8.9 Amending the purchase order
To amend a purchase order for the Language Professional,
1) Access the project. You will see the Project Info page.
2) Click on the Tasks link, just below the project name.
3) Click on the specific language tab for that Language Professional (for example, to Japanese).
4) Click on Assignments in the left menu. You will see your list of Language Professionals selected for that particular task.
5) Click on Manage for that particular Language Professional. You will see the Assignments table, Additional Request Details (for that Language Professional), the issued P.O. and Quote
Amendments.
6) Click on Add New under Quote Amendments.
7) Enter the reason for the quote amendment.
8) Check the “Add Quote Item” box.
9) Fill in the details of the quote amendment (for example):
a. Item Description: 50 less words to translate
b. Unit Name: words
c. Rate: -0.12
d. Quantity: 50
e. Total: xxx (this is automatically calculated)
10) Click on “Add”.
Note: Confirmation of an amendment is contingent on approval from the Language Professional/LSD.
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8.10 Adding a proofreader to a task
The steps to add a proofreader to a task are almost identical to adding a translator to a task.
To add a proofreader to a specific language task:
1) Access your project.
2) Click on Tasks, just below the project name.
3) Click on the language tab (for example, to Japanese)
4) Click on the Add New tab, below the language tabs.
5) Select Proofreading from the dropdown menu.
6) Click on “Add”. You will now have a Translation tab (if any) and a Proofreading tab below the language tabs.
7) Click on Translator Database in the left menu. You will see a Search for Language Professionals form.
8) Fill in your search criteria if you are looking for a particular Language Professional – otherwise, just click the “Search” button to list all Language Professionals who match the language pair.
9) Click on “Search”.
10) Select the Language Professional you want by clicking on the “Add” button on the right. Repeat this to select more Language Professionals. A message will appear briefly at the top left of your
screen, informing you that you have successfully added the Language Professional to the task.
11) Click on Assignments in the left menu. You will see a table of Language Professionals that you added to the task.
12) Click on Manage, next to the Language Professional’s name. You will see a Create Bid Request form. From this point on, you will be creating a Bid Request to send out to the
Language Professional(s).
See related topic: 8.2 Creating a bid request
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8.11 Adding other parties to a task (dtp, editors, etc)
This is the same as adding a proofreader to a task.
1) Access your project.
2) Click on Tasks, just below the project name.
3) Click on the language tab (for example, to Japanese)
4) Click on the Add New tab, below the language tabs.
5) Select Other from the dropdown menu.
6) Click on “Add”. You will now have an Other tab and a Translation/Proofreading tab (if any) below the language tabs.
Refer to steps 7-11 in topic 8.10 Adding a proofreader to a task and related topic 8.2 Creating a bid request.
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8.12.1 The Assignments table
The Assignments table is a color coded table which appears for every Language Professional that you have assigned to the project. It lists the project's details where each of these details can be edited before a P.O. is sent to the Language Professional.
The Assignments table is also available to the Language Professional and is used to negotiate bidding/prices between you and the Language Professional. Any change that either you or the Language Professional make to the Assignments table is reflected on the other side. Both sides can instantly view the table and its project details, add comments, edit or accept any changes that the other might have made.
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8.12.2 Attributes of the Assignment table:
8.12.2.1 Color coded:
• Green - both sides have approved that specific project detail.
• Yellow – one side has made a change to the project detail and it now needs approval from the other party.
• Pink – one or both sides have not agreed to the change of a project detail.
8.12.2.2 Approval column:¶
The first column of the table is further subdivided into 2 columns of either ‘ticks’ or ‘check boxes’. The first sub-column reflects the Language Professional’s status and the second sub column reflects yours.
A tick shows that either you or the Language Professional, or the both of you have approved a project detail.
An empty check box shows that one or neither of you have not approved a project detail.
To approve or disapprove a project detail, check or uncheck the box in your column. When both sides agree to a project detail, that row in the table will appear in green.
8.12.2.3 Project details:
The following project details will appear in the second column of the 'Assignments table'.
• Delivery date – when the Language Professional should deliver the project.
• Return format – in what format the Language Professional should deliver the project.
• CAT tools – if the Language Professional is required to use CAT tools or not.
• TM Read-out – lists the TM Read-out if any. Click on the read more link to view the TM Read-out.
• Quote – lists the quote. Click on the read more link to view the quote.
• Request notes – lists any notes you may have added for the Language Professional.
8.12.2.4 Edit and History Option¶
The third (and last) column of the Assignments table lists 2 icons in every row:
• The edit/pencil icon
• Reverse clock/History icon
To make any changes to a project detail,
1) Click on the Edit/pencil icon.
2) Make your changes and then click on the “Update” button. Ensure that all rows in the table are either green or yellow before you send it off for review.
3) Click on the “Send for Review” button which is below the Assignments table on the right.
Important: The “Send for Review” button will not appear if any of the rows in the table are pink. Each project detail needs to be either approved or amended by you before it can be sent off for review.
To view previous history (all the changes) to a project detail,
1) Click on the Reverse clock icon. A pop up window will appear showing you all the changes made to that project detail.
2) Click on the left and right arrows to view previous or later changes.
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8.13 Viewing the Assignments table
To view the Assignments table for a specific Language Professional,
1) Access your project.
2) Click on Tasks.
3) Click on the language tab (for example, to Swedish). If you do not see your list of Language Professionals, click on Assignments in the left menu.
4) Click on Manage, next to the Language Professional’s name. You will see the Assignments table highlighted in green, yellow or pink.
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8.14 Access your quote
See topic - 8.8 Viewing the purchase order.
8.15 Viewing a project task’s history
You can view a project task’s history in the Assignments table.
1) View the Assignments table.
2) Click on the Reverse clock icon. A pop up window will appear showing you all the changes made to that project detail.
3) Click on the left and right arrows to view previous or later changes.
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8.16 Adding a new task (i.e., language pair) to the project
Adding a new task to a project corresponds to adding a new language pair. Once you have added the new language pair, you can then go on to all the tasks associated with that language pair such as translation, proofreading or other (DTP, localization, etc).
1) Access your project.
2) Click on Tasks, below the project name. The Tasks Overview page will appear otherwise, click on the ‘Tasks Overview’ tab at the top (below the Project Info link).
3) Click on Add New in the left menu.
4) Select the target language, target country (optional) and task type from the dropdown menu.
5) Click on “Add”. You will see the new task tab at the top.
See related topics – 8.10 Adding a proofreader to a task, 8.11 Adding other parties to a task, 8.7 Sending the P.O.
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9.0 Communicating with the LSD/Language Professional
9.1 Receiving messages via email
The messaging application within TDABids.com is “project specific”. Each project contains a record of email communication between the Buyer/LSD/Language Professional.
You don’t have to keep track of the project/mail recipient yourself. Each project in TDABids.com does this for you.
Should a Language Professional/LSD wish to contact you, they will send you an email from within the project and you will then be notified by TDABids.com that you have received a Project Message. The content of the message will be displayed in your personal email account, but you will need to log in to TDABids.com in order to reply.
| Your notification email will look like this: | Translatus/TDABids.com | New Project Message |
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9.2 Viewing your messages in TDABids.com
While you can view messages from the LSD/Language Professional in your regular email account, you will not be able to reply to the message unless you log into TDAbids.com.
To view your project emails in TDABids.com, simply click on the link provided in the TDABids.com notification email
OR
log in to TDABids.com, access your project and click on Messages. The following lists a step by step process of how to access your emails:
1) Log into TDABids.com
2) Click on the Projects tab
3) Select the project you want from the list by clicking on the project name.
4) Click on Messages, below the project name.
5) You will then see your Inbox, Sent messages and New tab.
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9.3 Sending emails to the LSD/Language Professional
To send a new message to the LSD/Language Professional regarding a particular project:
1) Access your project in TDABids.com.
2) Click on Messages located under the project name.
3) Click on the New tab to create a new message.
4) Select the name of the person to whom you wish to send the message, from the Recipient's list on the right.
5) Write your message in the Message box provided.
6) Click on “Send” once you’ve completed your message. To reply to a message, simply click on “Reply” the button below the message window.
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9.4 Resolving disputes
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9.5 Sending bid requests
See topic 8.2 Creating a bid request.
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9.6 Negotiating over bids – Using the Assignments table
TDABids.com allows buyers to negotiate bids with the Language Professional easily. Both the buyer and the Language Professional, who is assigned to the task in a project, have access to the Assignments table. The Assignments table allows you to enter all your changes to a project's details including the price, which is then reflected in the other party's table. In this way, both the buyer and the Language Professional can communicate back and forth over price and other details until an agreement is reached.
Related topics - The Assignments table, Edit and History Option.
Remember: Once an agreement has been reached and a P.O. is issued to the Language Professional, you will no longer be able to negotiate the price. Any other changes made to the quote must be done in the form of quote amendments.
Related topics: Amending the purchase order
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10.0 Tracking a project
10.1 Access your project
See topic 7.9 Access your project
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10.2 Receiving email/message notifications
The messaging application within TDABids.com is “project specific”. Each project contains a record of email communication between all the parties involved: Buyer/LSD/Language Professional.
You don’t have to keep track of the project/mail recipient yourself. Each project in TDABids.com does this for you.
All email notifications will be sent from the Translatus/TDABids.com account: noreply@tdabids.com. Please do not press reply on your email program to respond to these messages. Any action you need to take will be explained to you in the email text and include a link for you to click.
Examples of notifications you may receive from TDABids.com include:
| Event: | Email subject: |
Requesting a quote from the LSD
LSD has submitted the quote
Language Professional responding to your bid
Other party has changed the quote
Other party has approved the amendment
Other party has sent you a message
Language Professional has completed the project/uploaded files
LSD has completed the project | New quote request in progress
The quote request has been processed
Language Professional has responded to the bid request
A new quote amendment has been added
A quote amendment has been approved
New project message
Assignment delivered
Project has been set to complete |
Each email notification will contain a link to take you directly to the project in TDABids.com.
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10.3 Receiving ‘project completed' confirmation
When the LSD has finished a project, TDABids.com will send you an email notification that the project has been set to complete. The email will have the sender: “Translatus/TDABids.com” and subject “Project has been set to complete”.
See topic 10.2 Receiving email/message notifications for more information.
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10.4 Amending a purchase order
See topic: Amending the purchase order.
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10.5. Viewing a Language Professional’s work status
See topic - 8.6 Confirming Language Professionals' Availability / Checking the Language Professional’s status
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10.6 Receiving ‘Assignment Completed’ confirmation from Language Professionals
When a Language Professional has completed a translation or proofreading task and has uploaded the files to TDABids.com, the Language Professional must click on the “Complete Project” button to inform TDABids.com that the project has been completed.
TDABids.com will then send you an email notification from Translatus/TDAbids.com with the subject Assignment delivered.
See related topic - 10.2 Receiving email/message notifications for more information.
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11.0 Working with project files
TDABids.com has an effective filing system that organizes files, minimizing the possibility of confusion, particularly in large projects. It also has a ‘file-lock’ feature to assign 'read-only' access and prevent others from corrupting or removing files accidentally.
TDABids.com organizes your files into folders:
• Originals –upload original files here for the LSD/Language Professional to view and download. This folder is locked to prevent the LSD/Language Professional from accidentally deleting the files.
• Support –upload any reference material here for the LSD/Language Professional to view and download. This folder is not locked.
• Processed – the LSD/Language Professional will deliver their completed files here. The Processed folder is further divided into languages and each language folder will contain its
respective task.
For example: The Processed folder contains the language folder called English which contains 3 more folders called Translation, Proofreading and Other. The Translation folder contains the Language Professional’s folder which contains the completed files! The same applies to the Proofreading and Other folders.
• Updates - this serves as an ‘annex’ folder. Once a project has been completed, you will no longer be able to upload files to the Originals, Support or Processed
folder. In the case that the translated/proofread files need further work, files can be uploaded and accessed from the Updates folder.
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11.1 Uploading files
Original files to be translated are uploaded to Originals folder while all support/reference material is uploaded to the Support folder.
To upload files:
1) Access your project.
2) Click on Files. You will see 4 folders - Originals, Support, Processed and Updates.
3) If you are uploading to the Originals folder, click on Originals otherwise, click on Support.
4) Click on the Support/Add files to current folder icon in the tool bar (same level as Quick jump) which is depicted by a white page with a green ‘+’ over it.
5) Click on "Select" to locate your files. To add more than one file, click on Add input field and repeat the process. The file name should appear next to the “Select”
button.
6) Click on "Upload". A message will appear briefly at the top left of your screen informing you that the file(s) has been uploaded successfully. You should also see the
file(s) in your folder.
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11.2 Downloading files
1) Access your project.
2) Click on Files, which is just below the project name. You will see 4 folders - Original, Support, Processed and Updates.
3) Click on the appropriate folder (Processed if the LSD/Language Professional has completed the project).
4) Click on the appropriate language folder (e.g. En for English, Sp for Spanish etc).
5) Click on the appropriate Task folder (e.g. Translation, Proofreading or Other).
6) Click on the Language Professional’s folder.
7) Click on the filename.
8) Click “OK” from the dialogue box to download the file.
9) Choose where you want to save it to and click “Save”.
10) To download more than one file, repeat steps 7-9.
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11.3 Viewing files
To view a project's files, you will need to download them first. See topic – 11.2 Downloading files.
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11.4 Using the Quick jump menu
By using the Quick jump menu, the time taken to access a specific folder is greatly reduced. The Quick jump menu is found under Files.
1) Access your project.
2) Click on Files. The Quick jump menu appears in the first row of the table, on the far right.
3) Click on the drop down list to view all the folders.
4) Navigate to the folder you want and click on it. You will automatically be directed to that folder.
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11.5 Using the Updates folder
See 11.0 Working with project files for more information on using the Updates folder.
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11.6 Using the Originals folder
See 11.0 Working with project files for more information on using the Originals folder.
11.7 Using the Support folder
See 11.0 Working with project files for more information on using the Support folder.
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11.8 Using the Processed folder
See 11.0 Working with project files for more information on using the Processed folder.
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12.0 Project Completion
12.1 Completing the project
When the LSD or Language Professional completes a project and uploads files to TDABids.com, you will receive an email notification from “Translatus/TDABids.com” with the subject “Project has been set to complete” (if the LSD is handling the project) or “Assignment delivered” (if the Language Professional has delivered the files).
If all the Language Professionals assigned to your project have completed their tasks and uploaded the files, your project is automatically assigned completed status.
If your project is being handled by an LSD, you must manually complete the project after viewing the files (see Downloading files). As the Buyer, you have 14 days to decide if you are satisfied with the work. If you are satisfied with the quality of work, you will need to approve the project, officially closing it.
To complete the project:
1) Access your project. On your Project Info page above the quote, it should state that the project is complete otherwise you will not be able to approve the project.
2) Click on the “Approve Project” button below the quote. A pop up message will appear asking if you wish to approve the project. Enter any feedback you may have
about the project and click "Approve".
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12.2 Sharing the project
When a project is completed, you may wish to share it with other users in your company.
To share the project:
1) Access our project. On your Project Info page above the quote, it should state that the project is complete otherwise you will not be able to share the project.
2) Click on the “Share Project” button. A pop up window will appear with a list of users in your company.
3) Select the users you wish to share the project with by clicking on their names and pressing the arrow keys on the right. The names should be transferred to the
right pane.
4) Enter any comments you may have about the project and then click “OK”.
13.0 Troubleshooting
13.1 Minimum System Requirements
| Recommended browser: | Mozilla Firefox 3.0 or higher |
| Other supported browsers: | Google Chrome (for Windows, Vista/XP, SP2)
Internet Explorer 7.0 or higher
Safari 4.0 or higher |